Quick Answer: How Do You Reply To A Seller On Ebay?

Why would a seller not respond to an offer?

Reasons Sellers Don’t Respond Sellers may dismiss offers they deem unreasonable, incomplete, or otherwise not in their best interests.

Because the offering stage is a buyer’s main opportunity to engage a seller, a good offer displays the buyer’s readiness, willingness and ability to buy the home..

How long does a seller have to respond to a return request?

You have 24 hours to respond to customer’s messages. Always check your seller account at least once a day.

Is it easy to get scammed on eBay?

Getting scammed as an eBay buyer. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Remember that if an offer looks too good to be true, it probably is. Here are three of the most common eBay scams for eBay buyers.

Can you sell an item directly to someone on ebay?

If you have interested buyers but your item still hasn’t sold, you can send them a private offer: Go to My eBay and click Messages. Open an email from the member and click send an offer directly to the member at the bottom of the email. Enter the quantity, price, and message to the buyer.

How can I contact an ebay member?

Here’s how it works:Click the user ID of the member you want to email.On the member’s My World page, click Contact member.A dialog box will appear. … Click Continue.On the Find Answers page, choose the topic that best fits your question and look for your question in any Q&A that appears.More items…

Do returns hurt you on eBay?

No, they do not. I have a 9.12% return rate for varying reasons, wrong size, just didn’t like it, or changed their mind. This does not affect my top rated selling staus. You needn’t worry about the percentile.

How do I politely decline a return on eBay?

when you have a “No returns” policy, you can only decline a return request if it’s for buyer’s remorse. If the request is for a damaged item or an item that doesn’t match the description, then you can’t decline it. You need to work with the buyer. They have eBay Moneyback Guarantee.

Can I message a seller on eBay?

Go to the Seller Information section at the top of the listing and select Contact Seller. … If you can’t find a solution to your question, select Other, then select Contact the seller. Type your question for the seller. Select Send a copy to my email address if you’d like to receive a copy of the message.

How long does a seller have to respond to a message on eBay?

3 daysAnswers (2) Sellers have 3 days to respond. If you opened a case on Friday it would be unrealistic to expect a response before Monday (especially if you opened it in the late afternoon or later).

What happens if eBay seller doesn’t respond?

If the seller doesn’t respond, or if you can’t come to an agreement, escalate your case in the Resolution Center within 30 days of actual or estimated delivery date. … If the seller doesn’t respond within that time, go to the Resolution Center to escalate the case to Customer Support.

How do I respond to a guest message on eBay?

Find your eBay guest order confirmation email—the subject line starts with “Guest Order.” Select View order details in the email. Enter your email address and access code to sign in as a guest user. From Order details you can choose to contact the seller, report that you didn’t receive the item, or return the item.

How does a seller escalate a case on ebay?

How to “Escalate this case” ?Follow the Case Details link below.Click “Respond to Case”Select “Escalate this case” to eBay Customer Support.Click “Submit” after providing additional details you’d like to share about your case”

How long after purchase can you open a case on ebay?

30 daysA buyer must open a case no later than 30 days after the actual (or latest estimated) delivery date.

What happens if a buyer returned a damaged item?

In most cases, you’ll issue a full refund to the buyer, but if an item is returned used or damaged it may be appropriate to issue a partial refund to the buyer. Read the Seller protections policy to find out how to qualify to issue partial refunds.

What is Etsy’s customer service number?

(718) 855-7955Our telephone number is (718) 855-7955. Our website address is www.etsy.com.

How can I trust an eBay seller?

Click on the “Feedback as a Seller” tab to see what previous buyers have said about the seller. Study the total number of feedback comments, as well as the percentage of positive feedback to total feedback. Also look at the type and number of items sold and compare the information to what the seller offers.

How do I contact a seller?

Contact Third-Party SellersGo to the product listing on Amazon.com and click the third-party seller’s name. Click the Ask a question button.Go to Your Orders, find your order in the list, and click Problem with order. Depending on your issue, we’ll help you contact the seller if necessary.

Can you ignore questions on eBay?

You can ignore the questions. guarantee that no one will still ask.

How do I find out who the seller is on eBay?

How to search for a seller on eBayClick on the “Advanced Search” link to the right of the search bar on the eBay homepage. … Hit the “By Seller” link on the left side of the page.Check the box that says “Only show items from” and then select the “Specific Sellers” bullet point.Enter the seller’s ID in the text box, and hit “Search.”More items…•

Do you have to reply eBay messages?

Fortunately, you don’t have to worry about someone reporting you to eBay for not answering buyer questions and then about eBay intervening. EBay staff don’t consider this an act worthy of investigation or punishment.

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below.

How do I report a message on eBay?

You can also report a buyer from the Resolution Center – opens in new window or tab, or from your Sold Items list – opens in new window or tab, by finding the order, selecting More actions, and then choosing Report buyer. We take all reports seriously, but please make sure your claims are accurate.

Is an eBay seller required to provide a tracking number?

Sellers are not required to provide a tracking number. If the item doesn’t arrive within the expected delivery date you can fle an “Item not received” claim.

How do you hide your phone number on Ebay?

Re: remove phone number from listings In my ebay or selling manager, hover the cursor over the account tab at the top left and select site preferences from the dropdown box. Then under business seller preferences > ‘Business seller information on the View item’ page click ‘edit’.

Can you trust third party sellers on Amazon?

Yes, the third-party sellers on Amazon can be safe, as long as you are buying items from Amazon.